Customer Services
At Noor-e-Taleem, we are committed to providing exceptional support and transparent policies for our students and parents. Here you can see how we serves as a central hub for essential information, including:
- Terms of Use – Guidelines for using our tutoring services.
- Privacy Policy – How we protect and handle your personal data.
- Refund Policy – Details on cancellations and reimbursements.
- Make-up Classes – Policies for scheduling missed sessions.
- Services Policy – Policies for using our services.
For further assistance, please contact us. Your satisfaction is our priority!
Terms of Use
Terms of Use for Noor-E-Taleem online tutoring services: eligibility, tutoring sessions, payment, user conduct, intellectual property and liability.
Read policyPrivacy Policy
Noor-E-Taleem Privacy Policy: what information we collect, how we use and share it, cookies, data security, your privacy rights and children’s privacy.
Read policyRefund Policy
Noor-E-Taleem Refund Policy: full refund 48 hours before the first session, partial refunds for unused sessions, tutor cancellations and how to request a refund.
Read policyMakeup Classes Policy
Noor-E-Taleem Make-Up Classes Policy: monthly class plans A to G, eligibility, advance notice, scheduling, billing adjustments and the no-rollover rule.
Read policyServices Policy
Noor-E-Taleem Services Policy: one-on-one tutoring, free demo sessions, tutor qualifications, session logistics, payments and client responsibilities.
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